Branch unearths hidden talent within driver team
SAS Newcastle are a successful Sales Advisor to the good after unearthing a hidden talent in their team of Drivers.
Martin Gallagher recently swapped the wheel for the phone in another great example of progression within the business.
Martin approached his manager in 2019 to discuss his desire to progress into a Sales Advisor role.
He then spent time sitting alongside the team’s Sales Advisors on the Saturdays he wasn’t working to learn the ropes, so when a vacancy arose in the team in September 2019, Martin jumped at the opportunity and immediately hit the ground running.
“I like to test myself and I’d had never done sales before, so although I enjoyed my IBT role I had my mind set on progressing,” he said.
“I’ve been a Sales Advisor for around a year now and I’m at the point where the time and effort I put into building rapport and trust with customers, treating 20p like it was £200 for them, it’s all paying off.”
Over the last year, Martin has become an integral part of the team and continually reached new heights.
He continued: “It’s obviously great to hit your own targets but when you look at the impact you can have at a branch, regional and even business level in terms of how you contribute, then it really spurs you on.
“My advice to people who are in a role and feel like they’re hungry for more is to put yourself out there; knock on the doors, ask the questions and look for opportunities to learn. My Branch Manager Rob Williams and Assistant Branch Manager Eddy Lewandowski both do a brilliant job of coaching me and I’m constantly learning by asking regular questions.”
By the end of December 2020, Martin was the second highest performing Sales Advisor in Region 1 that month.
Regional Director for the North East John Williams said: “It just shows that sometimes we have the best people right here already in the business.
“An appetite and enthusiasm for learning and progression are great indicators of someone’s potential, and Martin showed a real hunger to develop his career.”