Vauxhall launches “all makes fixed price” servicing and repairs across dealer network

Dealer workshops introduce pricing menu in bid to attract new custom

Vauxhall has launched a new ‘all makes approved service’, offering fixed-price servicing across its authorised workshop network.

Under the ‘all makes approved’ banner, the carmaker has also introduced a new ‘all makes approved fixed-price repairs’ program.

Customers can book service or repair appointments online, with Vauxhall’s ‘price match promise’ which it says guarantees its workshops to match any like-for-like quote within a five-mile radius.

The fixed price servicing is limited to engines up to 2.0l and excludes what Vauxhall describes as ‘performance’ cars.

What’s more, oil and filter changes do not include air and pollen filters.

Vauxhall fixed-price repairs

Oil and filter change in vehicle health check (Air and pollen filters not included. Excludes engine over 2.0l and ‘performance cars’)£99
All-makes approved service (Air and pollen filters not included. Excludes engine over 2.0l and ‘performance cars’)£159
Front brake pads£99
Front brake pads and discs£199
Rear brake pads£95
Rear brake pads and discs£229
Front wiper blades£29
Timing belt£399
Battery (petrol and diesel)£109
Battery (Stop/Start models)£169
Brake fluid£59
MOT£49

Vauxhall fixed-price servicing

All Makes Approved Fixed Price Service at RRP £159 ~ 
Oil and filter change inc. vehicle health check
Video electronic vehicle health check
Coolant check and top up
Brake fluid check and top up
Windscreen washer check and top up
Check and adjust tyre pressures
Battery check
Reset service light
Wash and vac
Steering check
Visual alignment check
Brake check
Check and advise on transmission oil level
Pollen or Air filter check

Watch: Andy Savva draws parallels between a ‘full English’ and a ‘full service’

Renowned industry expert, Andy Savva released a video in which he relates a ‘full service’ to a ‘full English breakfast’.

Andy said: “The full English breakfast has no clear definition of what’s in it, just like a full service and this is where confusion and misunderstanding often arises.

“We have made it all up. 

“The full service, the gold service, the A service, the b service, the platinum service’ and whatever else.

“You must be confident to explain the price differences from the cheap offerings down the road.

“You can only do that if you’re proactive and know the market place you are in.

“In the end we’re all governed by the consumer’s perception of the quality of service at a reasonable and competitive price which represents value for money.

“The vehicle owner is not capable of comparing apples with oranges. 

“It’s our collective responsibility to educate our customers about the local, honest, transparent quality service we can provide as independent garage owners.”

Last year a Warwickshire-based independent garage was forced to pay £11,150 following a Trading Standards operation because of a misunderstanding between the business and the customer on the definition of a ‘full service’ and a ‘major service’.

Auto Torque has partnered with Garage Wire to bring you all the latest aftermarket news.

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