Servicesure summary

The Autocentre of the Year winner has been announced but more network members have issued their delight with the work of Servicesure.

Ahead of the Autocentre of the Year awards, Servicesure members revealed why being a part of the network helps their workshop thrive, and garages can look forward to a new ‘tailored’ insurance service as a new partner is announced

Network members praise benefits of being with Servicesure

Servicesure has announced its ‘Autocentre of the Year’ winner at the eagerly anticipated ceremony that took place at Coombe Abbey on 11 April, with members in attendance praising the importance of the network’s benefits.

Senior members of The Parts Alliance were in attendance on the night to announce the winning garage from the seven finalists: A1 Motorist Centre, Chester Auto Services, Gordons Garage, Lowgate Garage Ltd, M M Auto Services Ltd, Simon Graeme Auto Service Centre and Burntwood Auto Centre.

Commenting on his garage’s nomination, Murdo MacIntosh at M M Auto Services said: “We have been with Servicesure for over six years, and were the first users of GS Onestop in Scotland.

“We try to use every element of the Servicesure offering and promote our association with the brand wherever possible, as it definitely brings added credibility and customer reassurance.”

Fellow nominee, Josh Watts, director at Burntwood Auto Centre, commented: “Being a Servicesure garage has made us stand out from the crowd in our local area.

“We can provide a great range of services that others simply can’t thanks to Servicesure, making us more attractive as a garage.

“It’s amazing for us to be nominated for the Autocentre of the Year as we are just a small family business who have only been up and running for just over 12 months!”

Dean Spindler, director at family-owned Chester Auto Services, also appreciated the peace of mind that goes hand-in-hand with Servicesure’s national warranty, allowing the business “to provide complete customer satisfaction.”

Having been a member of Servicesure for four years, Adam Rogers, director at A1 Motorist Centre, said: “We like the idea that we are part of a bigger group, so we can offer nationwide warranty whilst retaining our individual identity.

“There are countless other benefits too, such as training for continuous professional development for staff, access to technical assistance and customer finance deals that would have been so much more difficult to arrange without their input.”

Lowgate Garage, Gordons Garage and Simon Graeme Auto Service Centre were similarly delighted by their nominations and eager to praise the benefits of network membership.

Servicesure says that the ‘Autocentre of the Year’ awards are designed to shine a light on the hard-working and often under-appreciated local garages within its national network.

“It’s always a challenge to narrow our network down to just seven finalists, but it’s an incredibly rewarding process as these garages all absolutely deserve recognition for the great service that they provide,” said Paul Dineen, head of garage programmes at The Parts Alliance.

To find out more about the range of benefits enjoyed by garage members of the fast-growing Servicesure network, click here.

Servicesure appoints Bollington as new insurance provider

Servicesure has appointed Bollington as its insurance provider, supplying an exclusive comprehensive cover package for the national garage network.

The partnership commenced on Monday, 1 April, with Bollington’s team of local account managers providing a carefully-tailored, personal service which establishes each business’ individual insurance requirements.

Individual garage needs

An initial site visit will be arranged to run through each garage’s needs, with Bollington able to assist in areas such as road risks cover, premises cover, employers’ liability up to £10M, public ad products liability up to £5M, tools cover, engineering inspections, directors’ and officers’ insurance and business interruption cover, in addition to anything else the garage might need to be covered for.

With access to a range of insurers, Bollington offers insurance schemes that aren’t available elsewhere.

This includes plans which offer savings of up to 10 per cent on the garage’s existing renewal with their current insurer, insurance premium rebates of up to 10 per cent to reward good claims experience, cover for up to £2,500 of contents in customer vehicles (subject to insurer and terms).

Pauline Brookes, Bollington’s UK motor trade manager, explained: “Bollington has worked within the motor trade since it was founded over 45 years ago, starting off insuring local traders and garages as a general insurance broker before gradually building to now become one of the largest independent insurance brokers in the UK.

“We have a nationwide network of motor trade account managers, and because of our size and reputation we are able to negotiate great deals with insurers, while still retaining a friendly, personal service with named people managing and looking after the running of client accounts.”

Specialist risk management

Additionally, Bollington can also provide specialist risk management to help garages look after their health and safety arrangements, and its claims hotline is available 24-hours a day, every day of the year.

“Bollington’s industry credentials, along with its flexibility to tailor its service to create a bespoke package for each business in our network makes them the perfect business partner for Servicesure,” said Paul Dineen, head of garage programmes at The Parts Alliance.

To find out more about the full range of benefits enjoyed by garage members of the fast-growing Servicesure network, please click here.


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